Stately

<p>At the moment, we accept Visa, Discover, MasterCard, American Express, Apple Pay, Google Pay &amp; PayPal.</p>

At the moment, we accept Visa, Discover, MasterCard, American Express, Apple Pay, Google Pay & PayPal.

How Can I Pay?

Billing

I Just Became A Member, How Do I Manage My Stately Account?

Can I Make Changes To My Subscription At Any Time?

How Many People Can Share An Account?

Can I Update My Account Email Address?

Can I Place My Account On Hold?

I Only Want To Purchase One Package. Is That Ok?

Can I Skip A Month?

Can I Change My Renewal Date?

Can I Switch My Shipping Frequency?

Can I Add An Extra Box This Month?

Can I Pick The Items In My Package?

Can I Change My Style Profile?

How Do I Know I’m Getting A Good Value?

How Can I Update My Sizing?

I Can't Log Into My Account

I Need To Change The Sizing On My Style Profile.

My Size Is Not Listed On The Style Quiz, Do You Carry My Size?

Account Management

What Can I Expect?

What If I Need My Exchange Order Sooner?

Can I Exchange An Item That Doesn’t Fit?

Can I Exchange An Item That I Don’t Like?

Am I Able To Request A 2nd Exchange?

In What Cases May An Exchange Request Be Rejected?

I Had A Change Of Heart And Decided To Keep The Item(s) That Were Approved In My Exchange, Please Help!

What If I Send Back Unapproved Items?

What If I've Worn or Washed Items I Am Exchanging?

Exchanges

What Couriers Does Stately Work With?

When Will I Receive My Package?

Can I Track My Package?

Do You Ship Internationally?

Do You Ship To APO / FPO /P.O. Box Addresses?

Can I Update My Shipping Address When Needed?

My Package Tracking Says “Delivered” But I Have Yet To Receive It.

My Package Is Damaged. What Can I Do?

Shipping

How Does Billing Work?

How Do I Cancel?

I Forgot To Add My Promotion Code, What Can I Do?

When Am I Charged?

Can I Get A Refund?

How can I cancel my subscription?

What is your policy on refunds?

Can I make changes to my styling preferences or select specific brands for my orders?

Can I request to have my personal data deleted?

What is the process for replacing a damaged item?

How can I return a box and cancel my subscription?

What should I do if an item is missing from my order?

How do I exchange items not suitable for current weather?

Can I have a return label mailed to me?

My Order Was Shipped To My Old Address After I Updated It, Please Help!

How Can I Pay?Updated a year ago