My Package Tracking Says “Delivered” But I Have Yet To Receive It.Updated 24 days ago

If the tracking shows it was delivered but you haven’t received it, the courier may have left it in a secure location. Please check common drop-off spots such as your mailbox, porch, garage, side or back doors, or with neighbors or other members of your household.

In some cases, packages marked as “Delivered” may still arrive within 24–72 hours. If it’s been more than 72 hours, please contact Member Services for further assistance.

Note: APO and FPO deliveries may take up to 2 months after being handed off to USPS.